Shop Manager - 8651 - Driver Job List

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Company Name Confidential
Location Laramie, Wyoming
Date Posted May 6, 2018
Category Non-Driving Jobs
Job Type Transportation Support

Description

We have an exciting career opportunity for experienced Shop Management to lead the day-to-day operations of our Boss Truck Shop located in Laramie, WY. Qualified candidates will have a passion for customer service and a drive for achieving results. This is a hands-on management position; you will be responsible for directing work flow, employee performance and development, and overall shop performance and profitability. This position requires a commitment to building teamwork and achieving customer satisfaction.

 

Responsibilities:

 

  • Responsible for delivering the highest level of customer service and ensuring all employees and products meet our customers’ expectations.
  • Conduct staff training and development; maintain appropriate staff levels, schedules and resources; hire, train and retain highly qualified staff.
  • Monitor and evaluate employee performance and work quality to ensure optimal results.
  • Establish and support a work environment of continuous improvement which encompasses performance, productivity, process improvement and cost control.
  • Operates shop and personnel within approved budget; monitor and adjust variables as needed to maintain profitability (production, staffing, and inventory).
  • Responsible for P&L performance and reporting.
  • Responsible for establishing inventory controls and ensuring its accuracy and processes are followed.
  • Manage or assist and resolve difficult customer issues promptly and professionally.
  • Model and enforce and company policies and develop a climate of respect and trust.
  • Responsible for quality, production and safety standards.
  • Maintain shop housekeeping standards.
  • Other duties as assigned.
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