Field Service Technician – Industrial Forklift Mechanic - 29944 - Driver Job List

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Company Name MH Equipment
Location Waterloo, Iowa
Date Posted June 21, 2018
Category Non-Driving Jobs
Job Type Diesel Mechanic

Description

If you are a skilled and friendly Field Service Technician who is seeking career satisfaction with a financially stable and growingcompany, join the team at MH Equipment! As a Field Service Technician with MH Equipment, you will report to the Service Manager, travel to customer locations, diagnose problems with customer-owned forklifts and other MH Equipment products and make repair recommendations. You will give repair quotes, create lists of parts required for repairs and coordinate those lists with the main office to ensure that the necessary parts are ordered in a timely manner. You will then perform only those repairs specifically requested by the customers and ensure that they understand the situation and are satisfied with the condition of their forklifts and products.

Field Service Technician – Industrial Forklift Mechanic


Job Responsibilities

As a Field Service Technician with MH Equipment, you will manage your inventory to ensure that you know when parts need to be replenished. You will accurately account for all paid labor hours, for all parts used in repairs and for van parts inventory. You will submit complete documentation for all work in a timely manner, maintain the cleanliness of all forklifts, products, tools and customer facilities and keep your provided service van clean and well serviced at all times.

Additional responsibilities of the Field Service Technician include:

  • Filling out accurate work orders
  • Running computer-based diagnostics on forklifts and other products
  • Maintaining regular communication with the Service Manager and Service Dispatcher
  • Maintaining company tools in working order and returning them to the shop after use
  • Making repairs accurately with minimal call-backs
  • Keeping track of purchase orders for reimbursement purposes
  • Communicating with salespeople to discover customer needs
  • Exchanging skills and knowledge with other Field Service Technicians
  • Adhering to all company policies and work rules

Field Service Technician – Industrial Forklift Mechanic

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