Field Service Technician - 16316 - Driver Job List

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Company Name Honnen Equipment Co.
Location Casper, Wyoming
Date Posted February 12, 2018
Category Local Driver Jobs
Job Type Company Driver

Description

Job is located in Rock Springs, WY.

 

 

 

JOB DESCRIPTION

 

Job Title: Field Service Technician I

Reports To: Field Service Coordinator or Service Manager

Department: Service

Supervises: None

 

Position Summary:

Performs basic diagnostics, service repairs, rebuilding jobs and maintenance work on customer and/or dealer owned equipment. Completes daily tasks in the field in a safe, efficient and capable manner, using the least number of labor hours necessary.

 

Essential Job Functions:

          Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer owned equipment.

          Maintains current knowledge of John Deere and competitor products and keeps abreast of all changes in various models of equipment sold and serviced by the distributor.

          Reports each service call or repair job at the end of each shift, giving the following information: (a) customer’s name, (b) make and model of unit, (c) serial number, (d) hours worked, (e) travel time, (f) details of work performed, problems encountered, time required, (g) parts, equipment and supplies used.

          Reports in complete detail as above with regard to warranty situations handled.

          Keeps work areas clean and orderly.

          Brings to the attention of the Service Manager any additional work required on a unit.

          Notifies Service Manager if shop equipment or vehicle is not in serviceable condition or constitutes a safety hazard.

          Returns tools to crib at the end of each shift in a clean condition ready for the next man to use.

          Keeps service bulletins and parts literature current and orderly at all times.

          Conducts himself in the presence of customers in a manner which will retain a good opinion of the company and the Service Department.

          Takes advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence.

          Follows all safety rules and regulations when performing work assignments.

          Performs other duties as assigned by Manager.

 

 

Compensation:

Hourly wage plus full benefits and incentive program

 

Work Environment:

Field, customer work-sites

 

 

This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary. Employee signature acknowledges receipt of the job description.

 

 

 

Employee Name (Please print)

 

Signature

 

Date

 

 

 

 

 

 

 

Manager Name (Please print)

 

Signature

 

Date

 

 

Field Service Technician I

 

Human Resources Jan 2013

 

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