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Company Name Univita
Location Orlando, Florida
Date Posted May 24, 2018
Category Non-Driving Jobs
Job Type Dispatcher

Description

It’s the new age of independence. And it’s changing the way we live.
BE PART OF IT.

UNIVITA is dedicated to helping people live and age with independence.  By providing a single place to find and manage resources which support independent living, UNIVITA makes it easier to access care and to age safely at home.

This is your opportunity to join an innovative company with a culture that promotes compassion, trust and accountability.

ABOUT THIS OPPORTUNITY  In this position you will play a critical role overseeing all driver activities including the scheduling of timely delivery and pickup of patient supplies and equipment.

RESPONSIBILITIES

  • Assure all deliveries are re-examined prior to going out and assure that all consents are properly processed in the system.
  • Assist delivery technicians via radio, phone and tracking system serving as back-up when necessary.
  • Close completed orders via the Teletrac/Software program.
  • Complete, verify and/or fill out required paperwork including: Missing Serial Number report, Driver’s Logs, and Driver Inventory report.
  • Provide ETA’s to Call Center, Customer Service, Intake and patients when requested.
  • Batch and route drivers as necessary.
  • Assist with monthly inventory count and special order follow-up.
  • Troubleshoot order or prescription issues and escalate to supervisor, handle delivery issues, tagged doors and reschedules as appropriate.
  • Relay patient issues/needs to the Customer Service department.
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