Dispatcher - 36875 - Driver Job List

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Company Name Global Recruiters Network – Lake Lanier, GA
Location New Orleans, Louisiana
Date Posted May 24, 2018
Category Non-Driving Jobs
Job Type Dispatcher

Description

Dispatcher

GREAT OPPORTUNITY for a college graduate! If you are a recent college graduate or someone with 1-3 experience in transportation that wants to get into the dynamic supply industry AND work for a fantastic company that has great opportunities for advancement then you should apply for the Dispatch position.!

A rapidly growing transportation company with locations throughout the US is looking for a Dispatcher to join their team in the New Orleans / Baton Rouge area.  The Dispatcher is responsible for the coordination and processing of customer orders by providing solutions for pick-up and delivery of freight that proves beneficial to both the customer and the company.   This includes effective coordination with customers, carriers, sales staff, and customer service representatives as needed.  The Dispatcher Answers inquiries from customers and investigates complaints regarding services and policies. Analyzes load information from the customer in order to determine and verify the appropriate routes, rates, and schedules. Contracts dependable drivers, carriers or companies, in order to negotiate needed equipment, dispatch the load and update companies tracking system with finalized details in a concise and timely fashion.

Dispatcher Job Functions

  • Resolve internal and operational issues in a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
  • Daily operations relating to intermodal container and domestic truck movement
  • Build relationships with carriers and drivers
  • Follow department operations policies, procedures and standards
  • Monitor and prioritize closely all services levels, daily track and trace
  • Manage all routing and shipments from point A to Z
  • Respond to all customer inquiries
  • Communicate daily with department internal and external customers
  • Dispatch shipment to all carriers involved in the shipment via company operating system
  • Maintain, update and analyze daily/monthly reporting 
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