Commercial Sales Manager - 14509 - Driver Job List

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Company Name Pep Boys
Location Hicksville, New York
Date Posted May 11, 2018
Category Non-Driving Jobs
Job Type Transportation Support

Description

SUMMARY The Commercial Sales Manager is responsible for the effective, safe and profitable operation of the commercial sales department within one location. The Commercial Sales Manager will deliver expected sales and customer service results through in-store execution of programs and standards. The Commercial Sales Manager is expected to recruit, hire, develop and provide inspirational leadership and direction to a team of approximately 3 or more associates.

As Leaders, all Commercial Sales Managers are Expected to Drive These Five Priorities-

Associates- will inspire and develop a team of associates to exceed company commercial sales and service and operational goals. Will proactively seek to produce a positive and productive work environment by knowing and leveraging the team’s strengths, training and developing team weaknesses and creating a logical succession plan driven by tangible business results, interaction, coaching and associate feedback.

Customers- will provide superior customer service to all commercial customers by ensuring the timely and accurate delivery of parts, sourcing "hard to find" parts, and performing as the primary Subject Matter Expert for parts procurement and application. The effective Commercial Sales Manager will drive customer service results by adhering to company sponsored customer service programs, monitoring CSI scores, and quickly resolving all customer inquiries.

Sales- expected to know and drive sales goals for the Commercial Sales Business. Will be expected to measure sales results by monitoring KPI’s , evaluating various financial reports and demonstrate a clear and objective understanding of category performance. The Commercial Sales Manager will train to Do It Right Commercial Selling Excellence standards in order to increase sales and passionately support all company sales tactics, promotions and spiffs.

Profits- will be expected to improve the profitability of Pep Boys by controlling expenses, payroll and developing new and existing accounts. Will also be expected to take an active role in improving profit margins through strict adherence to company policy regarding commercial account margins and account billing and payment.

Growth- a Commercial Sales Manager will contribute to the growth of the organization by exceeding sales and profit goals by developing new and existing accounts. A Commercial Sales Manager will also be responsible for recruiting, hiring and retaining talent that supports adequate succession planning.

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